FAQ Components

We bill by active seats and usage bands. As you add teammates or exceed a band, you unlock the next tier automatically—no surprise overages. You can cap seats and set usage guards from your billing settings to keep costs predictable while you scale.

You own your data. Export everything at any time as JSON or CSV from Workspace → Data Hub. For automated backups, enable scheduled exports to your own S3, GCS, or Azure Blob bucket via service credentials.

Default limits are generous and burst-aware. We smooth short spikes and only throttle sustained traffic to protect reliability. If you’re planning a launch, tell us the date in Support → Launch Mode and we’ll pre-warm capacity for your window.

Most teams integrate core features in under a day. Use our quickstart templates, environment-based configs, and mock mode to ship without touching production. A sandbox workspace mirrors prod behavior for safe iteration.

Yes. Our team provides guided migration playbooks, validation checklists, and optional white-glove support for complex datasets. We minimize downtime by dual-running until parity is verified.

Yes. SAML SSO is available on Growth and above. SCIM user provisioning is included for automated onboarding and offboarding. Map roles to groups so new hires get the right permissions immediately.

We’re SOC 2 Type II and GDPR-ready. Data residency controls are available for EU, US, and APAC. Audit trails cover all administrative actions and sensitive events for your regulators and customers.

Absolutely. Design partners get access to private previews and a direct line with PM/Engineering. Share your use case and we’ll co-shape milestones so you ship faster with less risk.